At Industrial Resource Solutions (IDS-IRS), we are committed to protecting the privacy and security of our clients, partners, and website visitors. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or engage with our industrial procurement services.

1. Information We Collect

We collect information that helps us provide a specialized, technical service to your business. This includes:

• Contact Information: Name, job title, company name, email address, and phone number when you request a quote or consultation.
• Technical Requirements: Information regarding your production lines, specific chemical needs (e.g., CIP requirements, defoamer applications), and logistics preferences.
• Usage Data: Details of your visits to our site, including IP addresses, browser types, and pages accessed, to improve our website’s performance.

2. How We Use Your Information

Your data is used strictly for professional and industrial purposes:

• Service Delivery: To process orders, manage JIT logistics, and provide technical support for our biochemical and food ingredient products.
• Communication: To respond to your “Get a Quote” inquiries and provide updates on supply chain status.
• Optimization: To analyze website traffic and ensure our technical content is reaching the right industrial sectors.
• Compliance: To meet legal and regulatory requirements for the trade of industrial chemicals and food-grade materials.

3. Data Sharing and Disclosure

IDS-IRS does not sell or rent your data to third parties. We only share information with:

• Logistics Partners: Trusted shipping and clearing agents necessary to deliver your goods globally.
• Regulatory Authorities: When required by law or to ensure compliance with export/import regulations.
• Technical Consultants: Internal food technologists or chemical engineers who assist in fulfilling your specific project requirements.

4. Data Security

We implement industry-standard security measures to protect your sensitive business data. As “Supply Chain Architects,” we understand the value of proprietary information. However, please note that no method of transmission over the internet is 100% secure, and we encourage the use of secure channels for highly confidential technical formulas.

5. Cookies and Tracking

Our website uses cookies to enhance user experience. Cookies help us remember your preferences and understand how you interact with our service sections. You can choose to disable cookies through your browser settings, though some features of the site may lose functionality.

6. International Data Transfers

As IDS-IRS bridges the gap between Indian manufacturing and global demand, your information may be transferred across international borders. We ensure that all international transfers comply with applicable data protection laws.

7. Your Rights

You have the right to:

• Request access to the personal or professional data we hold about you.
• Request the correction of inaccurate information.
• Request the deletion of your data, provided it is not required for ongoing legal or contractual obligations.

8. Changes to This Policy

IDS-IRS reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated “Effective Date.”

9. Contact Us

For any questions regarding this Privacy Policy or how your data is handled, please reach out to our team:

• Email: business@ids-irs.in
• Address: Industrial Resource Solutions, #1, Janaki Building, Behind Hotel Express Inn, Pathardi Pahata, Nashik-422010.
• Phone: +91 8484015811 | +91 7304009001